Shipping & Refund Policy – Jooltara

Shipping Information

  • Free Shipping: Prepaid orders are eligible for free shipping across India.
  • Cash on Delivery (COD): An additional ₹100 will be charged at checkout for COD orders.
  • Delivery Timelines: Orders are delivered within 3-12 working days. In rare cases, unexpected delays may occur.
  • Customization: Customized orders require additional time and will be delivered in approximately 10 working days.
  • Shipping Restrictions: We do not ship to PO boxes or military addresses. Rural areas may take additional time for delivery.

Important Information

  • Orders are shipped within 3-10 working days from the date of order confirmation.
  • Estimated delivery dates are provided for reference only and should not be considered final.
  • We are not responsible for delays caused by natural calamities, strikes, or other unavoidable circumstances.
  • If your package appears tampered with or damaged, please refuse delivery. We will arrange a replacement as soon as possible.
  • Shipping Partners: We ship through reputed courier services to ensure quick and safe delivery. All shipments are fully insured and require signature & ID proof upon delivery.

Refund Policy

We strive to ensure a smooth and hassle-free refund process.

  • Refund Method: Approved refunds will be issued as Store Credit, valid for 3 months from the date of issuance.
  • Refund Processing: Once we receive and inspect the returned item (approved by our Quality Check Team), we will process the refund immediately.